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Email: Think Before You Send




Email: Think Before You Send

Did you know that e-mails sent by your employees can be made public and used against your company in a lawsuit? It happens every day. In fact, a Supreme Court rule now makes it easier for litigants to scan millions of your company's e-mails and electronic documents looking for smoking guns. Also, e-mails are permanent. They can be recovered even after you hit the delete key.

What can you do to control your e-mail risk?

Think Before You Send: A Practical Guide to E-Mail in the Workplace

A customizable online course designed to reduce e-mail
risk by:

  • Detailing the impact that careless e-mails can have on employees and on the organization.
  • Explaining that once they send an e-mail they have no control over its retention or distribution.
  • Explaining how hitting "delete" does not actually erase an e-mail.
  • Providing examples of the consequences of treating workplace e-mails as casual communications.

Scenario Summaries

The Lost Flame

Arthur impresses an old girlfriend, but not his boss.
The lost flame

This Scenario teaches the importance of maintaining confidentiality of information, that employees should expect that their workplace e-mails could be made public and that hitting delete does not erase a message.

Food Fight

Roberta and Felicia learn the hard way how to handle workplace disputes.
The lost flame

This Scenario addresses the problems of using workplace e-mail for personal arguments, the importance of correctly choosing recipients of e-mail, and the likelihood that e-mails can be re- transmitted outside the sender's control.

Basketball Pool

Joe hides his basketball pool participation from his wife, but not from anyone else.
The lost flame

Reinforces that e-mails should not be used for improper purposes and information concerning e-mails can be discovered in many different ways.

Course Authors

Eric Rosenberg, Esq.

Eric is President of LitigationProofing, LLC. Mr. Rosenberg's risk management experience draws upon his 20 years as a litigation manager at Merrill Lynch, 10 years in private practice at a major Wall Street law firm, and years of lecturing on reducing corporate litigation liability. Mr. Rosenberg is available to consult with you about your e-mail policy as well as your organization's obligations under the Sarbanes-Oxley Act and corporate prosecution and sentencing guidelines.

Robert D. Lipman, Esq. and Allison Plesur, Esq.

Bob and Allison are the principals of Interactive Employment Training, Inc. and employment law litigators. Mr. Lipman and Ms. Plesur have worked with electronic discovery issues in employment law litigation and have seen firsthand how thoughtless e-mails have impacted many legal matters.



"The program is the first we've seen addressing such a comprehensive array of false assumptions about e-mail that are common in the workplace, assumptions that can cause serious trouble for an employee or company, ranging from lawsuits to public relations disasters. Since most employees don't realize that sending and receiving e-mails creates permanent records, this program is an efficient and consistent way to sensitize them to appropriate e-mail practices. Employees can also relate to the realistic scenarios, which reinforce many do's and don'ts."

Human Resource Executive,
October, 2006

This training is designed to reduce e-mail risk by:

  • Encouraging employees to think carefully before sending e-mails
  • Explaining how e-mails can come back to either haunt you or help defend you
  • Emphasizing the need to keep a professional tone to your organization's e-mail casual communications.
Electronic Discovery is the biggest development in corporate litigation in decades. E-mail surveillance products can now easily scan millions of e-mails, including their attachments, to gather ammunition in a court battle. You must be aware that your organization's e-mails will now likely be reviewed during litigation.

How could they have sent that?

It's the question that we ask every time the media tells us about another smoking-gun e-mail. It's a question with a simple answer - e-mails are sent out every day that could come back to haunt you and your organization.

The real question is whether your organization is doing enough to protect itself from becoming the next victim of e-mail carelessness.
Email: Think Before You Send
The $BlueBucks ($BB) on this course are promotional! You have two options to use promotional $BB:
  • Apply them towards the payment of one of the following courses, or
  • Redeem them for gift certificates (in $25 increments) after you complete and pay for one of the following courses: