I'm Having Trouble Logging In. What Can I Do?

If you're certain you've got the right email address, and you're logged out, try resetting your password here.

How Can I Find the Right Course?

To find the right course for your state license renewal, follow three steps:

1. Go to the state page. Use the drop-down list on the home page to get there.
2. Pick individual courses or look for a discounted course bundle.
3. Enroll.

To see all the state approvals for a course, log in and look for the blue box.

Each state page shows only approved courses. Scroll to the bottom for renewal requirements.

We make every effort to provide the most accurate information possible, but we're not the ultimate authority on license renewal requirements. Check your licensing board for current renewal requirements.

How Can I Meet Requirements for Multiple States with the Fewest Courses?

Log in and look up the courses for the heaviest state. Check the blue box on the course page to see all the states that accept that course. (The blue box is only visible when you're logged in.)

We make every effort to provide the most accurate information possible, but we're not the ultimate authority on license renewal requirements. Check your licensing board for current renewal requirements.

When Will You Have Courses on 2026 NEC?

Courses are rolling out now. Check your state page to see the available line-up.

Each state has their own review and approval process for new courses. To be notified when your state approvals are received, click into Chat and leave your email and the state name(s).

I Just Purchased My Course. How Do I Start?

In the navigation, click “My Enrolled Courses”. Click on the course name to go to the course page, then scroll down and click the orange “Launch” button to start your first module.

Can I Take My Course on My Phone or Tablet?

Mobile systems do not track seat time. Please use a desktop or laptop device.

Why Does My Course Say “Behind Schedule”?

For most courses, we estimate 30 days for completion, and send a “behind schedule” reminder after that. CEU approvals by licensing boards can expire, so completing the course promptly prevents problems down the line.

We make every effort to provide the most accurate information possible, but we're not the ultimate authority on license renewal requirements. Check your licensing board for current renewal requirements.

Can You Report My Completion Right Away?

We report completions the next day to all the boards that accept provider reports.

How Can I Purchase Multiple Seats for My Team?

We can help you with that! Click into Chat and ask about the CE Manager program.

What Are $BlueBucks/BluePoints?

That's BlueVolt's incentive program. The program will be retired at the end of 2026, so use your bucks now! Look for “Pay with $BlueBucks” at check-out. Don't need CEUs? Check out our Construction & Biz Courses here!

I JUST Bought the Wrong Course!

Oh no! Course purchases will be refunded within 5 business days of purchase. Contact us for more information — and for help finding the right course — at ceusupport@bluevolt.com

Refunds are not given for courses that have been completed.

I Didn't Realize I Bought the Wrong Course. Now What?

We're sorry you got the wrong course. We can apply the amount toward future course purchases, and we're happy to help you find the right one.

Send us a note at ceusupport@bluevolt.com

Refunds are not given for courses that have been completed.

Who Can Help Me Put Credits Toward Another Course Purchase?

Email Support

7am–3:30pm Pacific Time, Monday–Friday

Browse the Knowledge Base for step-by-step answers.

Email: ceusupport@BlueVolt.com