BlueVolt CE University

Frequently Asked Questions


If you're certain you've got the right email address, and you're logged out, try resetting your password here.
 


Each state page shows only approved courses. Scroll to the bottom for renewal requirements.


We make every effort to provide the most accurate information possible, but we're not the ultimate authority on license renewal requirements. Check your licensing board for current renewal requirements.
 


Log in and look up the courses for the heaviest state. Check the blue box on the course page to see all the states that accept that course. [The blue box is only visible when you're logged in.]


We make every effort to provide the most accurate information possible, but we're not the ultimate authority on license renewal requirements. Check your licensing board for current renewal requirements.
 


We report completions the next day to all the boards that accept provider reports.

 

Your certificates are available for download on each course page. You’ll only see them when you’re logged in.

  1. Find all the courses you've enrolled in by clicking "Download Certificate" in the navigation.
    Download Certificates
     
  2. Scroll through the course list to find your course. Use "Filter My Transcript" to narrow the choices by date, or sort alphabetically. Click the course title to go to the course page.


  3. On the course page, look for the orange button "Download Certificates".


  4. Select the license state from the pop-up window to download the certificate PDF. If you have multiple licenses in your BlueVolt profile, you'll see a certificate link for each license.
    Download Certificates

 

 

Need a hand? Click into Chat and we’re happy to help!


Mobile systems do not track seat time. Please use a desktop or laptop device.


That's BlueVolt's incentive program. Earn points with every course completion, then use your points to pay for your next course. Look for "Pay with $BlueBucks" at check-out.

HINT: Earn points for free by taking courses in our Product Training catalog.

Refund Policy


Oh no! Course purchases will be refunded within 5 business days of purchase. Contact us for more information - and for help finding the right course - at ceusupport@bluevolt.com

Refunds are not given for courses that have been completed.

 


We're sorry you got the wrong course. We can apply the amount toward future course purchases, and we're happy to help you find the right one.

Send us a note at ceusupport@bluevolt.com

Refunds are not given for courses that have been completed.


Email Support

7am-3:30pm Pacific Time, Monday-Friday

Looking For More Help?

Check out our Knowledge Base here.

Drop us a note at ceusupport@bluevolt.com
or chat with us 7am-3:30pm Pacific Time, Monday-Friday.

Find a course here.